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Refund policy

Refund policy2024-05-04T09:08:33+00:00

Cancellation rescheduling and refund Policy

(w.e.f 1-may-2024)

  • Cancellation and refund policy for (In patient/guests staying at Meera Vanam/Maharaja/Sri Kovilakam)

    Bookings for Stay along with treatments:

    • 100% payment is needed in advance for room booking confirmation.
    • Guest has to pay 75% of the estimated treatment (as prescribed by the doctor) cost in advance after check in.
    • Every guest staying at Meera Vanam will need to mandatorily undertake Nadipariksha / General consultation and a suitable* relaxation /Panchakarma treatments (*Suitable means the therapy recommended by the doctor)
    • Please note NO refunds will be given for cancellations for normal days bookings. Instead, 1 year credit notes are issued for re booking.
    • NO REFUNDS/CREDIT NOTE will be entertained for bookings made during Navratri, Shivaratri, International Women’s Conference and Gurudev’s birthday.
  • Cancellation / rescheduling policy for OP & IP guests for Panchakarma/Netra tejas / Relaxation Treatments.

    • Treatments will be confirmed only after payment is made at reception or via an online payment link.
    • A rescheduling request will be entertained 48 hrs. prior to the appointment. Subject to availability.
    • If a guest puts in a rescheduling request 24 hrs. of treatment time, then 30% of the treatment cost will be levied. Rescheduling will besubject to availability.
    • If a cancellation request is placed 48 hours prior to the appointment, a credit note of the equivalent amount paid will be issued. Validity of the credit note will be for 3 months from the date of the appointment.
    • A clear 48-hour gap is necessary for cancellation. Otherwise, no credit note will be issued.
    • Please note that under any circumstances no refund will be given once payment is made.
  • Cancellation/rescheduling policy for OP & IP guests for Nadipariksha / Netra tejas / Online / General

    Consultations.

    • Consultation will be confirmed only after payment is made at reception or online.
    • Subject to availability, a guest can reschedule her/his appointment 48 hours prior to consultation.
    • A rescheduling request will not be entertained after 48 hours or after the consultation time has elapsed.
    • If a guest puts in a rescheduling request 24 hrs. of consultation time, then 30% of the treatment cost will be levied. Rescheduling will besubject to availability.
    • If a cancellation request is placed 48 hours prior to the consultation time, a credit note of the equivalent amount paid will be issued. The validity of the credit note will be for 1 month from the date of the consultation.
    • Please note that under any circumstances no refund will be given once payment is made.