Refund policy

Bookings for Stay along with treatments:

• 100% payment is required upfront to confirm room booking
• Guest must pay 75% of the estimated treatment (as prescribed by the doctor) cost in advance upon check- in.
• Every guest staying at Meera Vanam will need to mandatorily undertake Nadipariksha / General consultation and a suitable* relaxation /Panchakarma treatments. (*Suitable means the therapy recommended by the doctor)
• NO REFUNDS will be entertained for bookings made during Navratri, Shivratri, Women’s Conference and Gurudev’s birthday.
• Please note no refunds will be given for cancellations. Credit note offered will be after certain
  deductions based on the cancellation dates.

Cancellation Intimation Notice	Credit Note Amount
More than 30 days prior	Credit Note issued will be 85% of the charges of the booked amount
Between 30 to 20 days prior	Credit Note issued will be 75% of the charges of the booked amount
Between 20 to 10 days prior	Credit Note issued will be 50% of the charges of the booked amount
Between 10 to 5 days prior	Credit Note issued will be 25% of the charges of the booked amount
Less than 5 days	Credit Note will not be issued

• The credit period for internationals is 1 year and for Indian nationals it is 6 months. This will be approved on a case-to-case basis by the management.

Cancellation/rescheduling policy for outpatient guests for Nadipariksha / Online / General Consultation:

• Consultation will be confirmed only after 100% advance payment is made at reception or online.
• Subject to availability, a guest can reschedule her/his appointment 48 hours prior to consultation.
• A rescheduling request will not be entertained after 48 hours or after the consultation time has elapsed.
• If a cancellation request is placed 48 hours prior to the consultation time, credit note of the equivalent amount paid will be issued. Validity of the credit note will be for 1 month from the date of the consultation.
• Please note that under any circumstance no refund will be given once payment is made.

Cancellation / rescheduling policy for outpatient guests for Panchakarma / Relaxation Treatment

• Treatments will be confirmed only after 100% advance payment is made at reception or online
• A rescheduling request will be entertained 48 hrs. prior to the appointment. Subject to availability.
• If a guest puts in a rescheduling request after 48 hrs., 50% of the treatment cost will be levied. Rescheduling will be subject to availability.
• If a cancellation request is placed 48 hours prior to the appointment, credit note of the equivalent amount paid will be issued. Validity of the credit note will be for 3 months from the date of the appointment.
• A clear 48 hours gap is necessary for cancellation. Otherwise, no credit note will be issued.
• Please note that under any circumstance no refund will be given once payment is made.
• Please note certain treatments will not be offered to women guests during their menstrual cycles.