Refund policy

Cancellation and refund policy for (In patient/guests staying at Meera Vanam/Maharaja/Sri Kovilakam)

Bookings for Stay along with treatments:

• 100% payment is needed in advance for room booking confirmation.
• Guest has to pay 75% of the estimated treatment (as prescribed by the doctor) cost in advance after check in.
• Every guest staying at Meera Vanam will need to mandatorily undertake Nadipariksha / General consultation and a suitable* relaxation /Panchakarma treatments (*Suitable means the therapy recommended by the doctor)
• Please note NO refunds will be given for cancellations for normal days bookings. Instead, 1 year credit notes are issued for re booking.
• NO REFUNDS/CREDIT NOTE will be entertained for bookings made during Navratri, Shivaratri, International Women’s Conference and Gurudev’s birthday.

Cancellation / rescheduling policy for OP & IP guests for Panchakarma/Netra tejas / Relaxation Treatments.

• Treatments will be confirmed only after payment is made at reception or via an online payment link.
• If a guest puts in a rescheduling request 12 hrs. of treatment time, then 30% of the treatment cost will be
  levied. Rescheduling will be subject to availability.
• If a guest puts in a rescheduling request 24 hrs. of treatment time, then 30% of the treatment cost will be levied. Rescheduling will be subject to availability.
• If a cancellation request is placed 48 hours prior to the appointment, a credit note of the equivalent amount paid will be issued. Validity of the credit note will be for 3 months from the date of the appointment.
• A clear 12-hour gap is necessary for cancellation. Otherwise, no credit note will be issued.
• Please note that under any circumstances no refund will be given once payment is made.

Cancellation/rescheduling policy for OP & IP guests for Nadipariksha / Netra tejas / Online / General

Consultations.

• Consultation will be confirmed only after payment is made at reception or online.
• Subject to availability, a guest can reschedule her/his appointment 48 hours prior to consultation.
• A rescheduling request will not be entertained after 48 hours or after the consultation time has elapsed.
• If a guest puts in a rescheduling request 24 hrs. of consultation time, then 30% of the treatment cost will be levied. Rescheduling will besubject to availability.
• If a cancellation request is placed 48 hours prior to the consultation time, a credit note of the equivalent amount paid will be issued. The validity of the credit note will be for 1 month from the date of the consultation.
• Please note that under any circumstances no refund will be given once payment is made.